FAQ

Frequently Asked Questions

How long does shipping take?

Most orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location. You will receive a tracking number once your order ships.

Do you offer free shipping?

Yes! We offer free shipping on all orders.

What is your return policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, contact us within 30 days of receiving your order and we will make it right.

How do I track my order?

Once your order ships, you will receive an email with your tracking number. You can use it to track your package at any time.

What if my item arrives damaged?

If your item arrives damaged or defective, please contact us immediately at jclaytonm81j@gmail.com with a photo and we will send a replacement or issue a full refund.

Can I cancel or change my order?

Orders can be cancelled or modified within 24 hours of placing them. After that, orders may already be in processing. Contact us as soon as possible and we will do our best to help.

How do I contact you?

You can reach us by email at jclaytonm81j@gmail.com or by phone at 870-278-9167. We typically respond within 24 hours.